WooCommerce Product Reviews Pro: Boost Your Product Feedback to Drive Sales
Product reviews are a powerful tool for driving online conversions because they provide social proof that influences purchasing decisions. Studies show that about 70% of customers look at product reviews before making a purchase, and over 63% are more likely to buy if a website has product ratings and reviews. In fact, 85.57% of consumers read reviews regularly before buying online, and 83.65% compare both positive and negative reviews before making a decision.
Despite their effectiveness, product reviews are often underutilized by online stores. While WooCommerce offers some basic review options, it doesn’t fully leverage the potential of product reviews. That’s where WooCommerce Product Reviews Pro comes in: it allows you to supercharge your product reviews with Amazon-style feedback and filtering, add more review features, and offer enhanced discussion options. With Product Reviews Pro, you can provide your customers with the robust review capabilities they expect from major e-retailers right in your own store.
Product Reviews Pro allows you to accept product reviews in the same way you do now, but it also lets customers include photos and videos as part of their review. You can add “review qualifiers,” which are dropdown questions about the product (like how it fits or if it was comfortable), to get specific feedback.
You can optionally enable other discussion contribution types, allowing customers to ask questions and submit standalone photos or videos about products. Each type can be activated separately, so you can customize the best setup for your store. You can also allow feedback on these contributions for further discussion and answers. Customers will be able to sort and filter reviews, and you can choose to display the most recent or helpful contributions first. Both positive and negative reviews can be valuable, as even negative feedback can help improve your store. Reviews also boost your product SEO by providing indexable content that you get for free from customer feedback.
Professional-Level Product Reviews
- Create review qualifiers to prompt customers for specific information or product feedback.
- Allow customers to attach photos and videos to reviews.
- Ensure customers don’t leave duplicate reviews by enabling review updates for a product instead.
- Optionally enable other discussion contributions, such as questions, standalone photos, and videos, with comments.
- Display login buttons from WooCommerce Social Login on review login forms (NEW).
- Choose to require a minimum number of reviews per product before displaying them to gather feedback (NEW).
- Implement upvoting and downvoting systems to highlight useful reviews and contributions.
- Users can flag reviews for moderation by store employees for quality control.
- Customers can filter reviews by star rating, such as displaying only 4-star reviews.
- Optionally add badges to admin and employee responses to designate them as “official.”
- Customers can “watch” any thread to receive notifications about replies.
- Includes structured data markup for rich snippets in search results; stores using WooCommerce 3.0+ will use JSON-LD schema markup (NEW).
- Supports Product Vendors to allow vendors to manage and control flags on their own reviews (NEW).
- Reviews list added to manage reviews separately from blog comments.
Detailed Product Reviews
Your WooCommerce product reviews can now contain more detail than ever, making them more helpful for prospective customers. Responses to review qualifiers will be displayed, along with any attached media for the review. Let your customers help you sell!
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